End of the Beginning

It’s the end of the year and it’s time for appraisals and goals.  I saw a lot of success this year, which is nice to look back on.  I printed the first manual for the company, made a couple videos, helped a lot of people, turned the manual into a decent web-site and tried to help a new product get off to a good start by helping with the design and work-flow effort. Now, there’s the hard part-goals.  Not that goals are difficult by themselves.  I have a lot of things that should and need to be done.  It’s that I realize a top-down initiative is much easier to work with than a bottom-up plan & proposal process.  Thankfully there are a lot of other departments that see the need for improved documentation and training, which are the areas I believe I can help most with.  Here’s where the problem is… although I’m aware of their goals and I know they will come to me to help with them, does that make it my goal? I know Client Support will come to me the first week of next year asking for manuals to WX, CX, and eventually SX.  This is great!  It’s what needs to happen, but is it my goal?  I guess here are some ideas to solve this problem:

• What do I need to do to prepare for a successful completion of these top-down initiatives?  Are there some goals I can set?
• What hasn’t been done well this year that I could improve?
• As this company creates a Marketing department, (yup, we don’t have one) what can I do to prepare the way?

In all honesty there is a lot on my mind with future opportunities and school starting soon, it’s difficult to stay focused on a proper goal strategy.  Focus Chris, focus!